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Geneham Pharmaceutical Co., Ltd. (“Geneham,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.geneham.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our Website and services.
We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request product information, or communicate with our sales or technical teams.
Depending on how you interact with us, the information may include:
Name
Company name
Job title or position
Email address
Telephone or mobile number
Country or region
Company address
Product or ingredient requirements
Inquiry details and other information you choose to provide
We may also automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, referring pages, and general website usage information.
We may use the information we collect for the following purposes:
To respond to product inquiries and requests for quotations
To provide information about our botanical extracts, natural ingredients, applications, and services
To communicate with you regarding products, technical requirements, samples, orders, or business cooperation
To understand customer needs and improve our products and services
To maintain and improve the performance, security, and functionality of our Website
To analyze Website traffic and user behavior
To send relevant business or marketing communications where permitted by applicable law
To comply with applicable legal, regulatory, and contractual requirements
We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.
Our Website may use cookies and similar technologies to provide a better browsing experience, understand Website traffic, analyze Website performance, and improve our content and services.
Some cookies may be necessary for the proper operation of the Website, while others may be used for analytics or personalization purposes.
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some Website functions.
We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We do not sell or rent your personal information to third parties.
We may disclose or share information when reasonably necessary to:
Provide and maintain our Website and business services
Respond to your inquiries and fulfill your requests
Work with service providers that support our Website, communications, analytics, or business operations
Comply with applicable laws, regulations, legal processes, or government requests
Protect our rights, property, security, or the safety of our users and others
Where third-party service providers process personal information on our behalf, we take reasonable steps to require them to handle such information appropriately and only for authorized purposes.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business and customer relationships, resolve disputes, comply with legal obligations, and enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
Our Website may contain links to third-party websites, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
As an international supplier of botanical extracts and natural plant ingredients, we may communicate and conduct business with customers, partners, and service providers in different countries.
Where personal information is transferred across national borders, we will take reasonable steps to handle such information in accordance with applicable privacy and data protection requirements.
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to the personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of your personal information where legally permitted
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
To exercise applicable privacy rights or ask questions about this Privacy Policy, please contact us using the contact information provided below.
Our Website and services are intended for business and professional users. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or applicable laws and regulations.
When we make changes, we will update the effective date or publish the revised Privacy Policy on this page.
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Geneham Pharmaceutical Co., Ltd.
No. 12 Erkang Road, Liuyang Economic Technological Development Zone, Changsha City, Hunan, 410324, China
Email: marketing@geneham.com
Tel: +86-731-85046178
Last Updated: August 31, 2026
